Cookie Policy

At Communa.app ("we," "our," or "us"), we use cookies and similar tracking technologies to improve your browsing experience, understand how our website is used, measure the effectiveness of our marketing efforts, and enhance our products and services.

This Cookie Policy explains what cookies are, how we use them, and the choices available to you.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function efficiently, remember your preferences, and provide insights into how visitors interact with the website.

In addition to cookies, we may use similar technologies such as pixels, tags, and scripts to collect information about website usage.

2. How We Use Cookies

We use cookies for the following purposes:

Essential Cookies

These cookies are necessary for the operation of our website and enable core functionality, including:

• Maintaining secure sessions
• Protecting website security
• Remembering essential user preferences
• Supporting website functionality
• Processing form submissions

These cookies cannot be disabled through our cookie preference tools because they are required for the website to function properly. Your consent choice is stored locally as an essential preference.

Analytics Cookies

We use analytics technologies to better understand how visitors use Communa.app and to continuously improve the user experience.

Analytics cookies may collect information such as:

• Pages visited
• Number of page views
• Time spent on pages
• Navigation paths through the website
• Landing and exit pages
• Scroll depth and page engagement
• Clicks on buttons, links, and interactive elements
• Downloads and interactions with website content
• Device type
• Browser type and version
• Operating system
• Screen resolution
• Preferred language
• Approximate geographic location (derived from IP address)
• Referring websites and traffic sources
• New and returning visitor information

The information collected is used to analyze website performance, identify areas for improvement, and better understand visitor behavior.

Marketing and Performance Cookies

We use marketing and performance technologies to measure the effectiveness of our campaigns and improve our marketing activities.

These technologies help us:

• Measure campaign performance
• Understand visitor engagement
• Evaluate website performance
• Optimize user journeys
• Improve content relevance

Visitor Identification

We use Reply.io visitor tracking technology to understand how organizations interact with our website.

Where permitted by applicable law, Reply.io may collect business-related information such as:

• Company or organization associated with a business IP address
• Organization information
• Approximate business location
• Pages visited
• Visit frequency
• Session duration
• Referral source
• Website engagement
• Page views
• Scroll activity
• Click interactions
• Marketing campaign attribution

This information is primarily used for B2B sales, marketing, and customer engagement purposes. Reply.io is intended to identify organizations rather than individual users.

Functional Cookies

Functional cookies remember your preferences and help improve your browsing experience, including:

• Cookie consent preferences
• Language preferences
• User interface settings
• Other website personalization features

3. Third-Party Services

We use trusted third-party services that may place cookies or similar tracking technologies on our website.

Google Analytics

We use Google Analytics to understand how visitors interact with our website, measure website performance, and improve user experience.

Google Tag Manager

Google Tag Manager is used to deploy and manage tags on our website. Google Tag Manager itself does not typically collect personal information or set analytics cookies; however, it facilitates the loading of other services that may use cookies.

Microsoft Clarity

We may use Microsoft Clarity to understand how visitors interact with pages (for example session insights and engagement patterns) so we can improve usability.

Reply.io

We use Reply.io visitor tracking to understand organizational interest in our products and services, analyze website engagement, and support our B2B sales and marketing efforts.

4. Information We May Collect

Depending on your cookie preferences and applicable law, we may collect information including:

• Website pages viewed
• Click interactions
• Scroll depth
• Time spent on pages
• Session duration
• Navigation behavior
• Device and browser information
• Operating system
• Approximate location
• Referral source
• Marketing campaign information
• Company-level visitor information (where available through Reply.io)

5. Managing Your Cookie Preferences

When you visit our website, you may be presented with a cookie banner that allows you to manage your cookie preferences.

You may:

• Accept analytics and related optional cookies
• Reject non-essential cookies
• Withdraw or change your consent at any time via Cookie settings in the website footer

You can also manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality and performance of our website.

For more information about how we handle personal data, see our Privacy Policy.

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our technologies, legal requirements, or business practices. Any updates will be posted on this page with a revised effective date.

7. Contact Us

If you have any questions about this Cookie Policy or our use of cookies and tracking technologies, please contact us through Communa.app.