Member Engagement System

Engage your members beyond events and emails

Give members a real community hub — with feeds, forums, a learning library, a searchable directory, and their own self-service portal. All under your brand.

iOS + Android app included
Better communication reach
Real-time notifications
Communa Engagement Dashboard

Everything your members need to stay connected

Six engagement tools that bring your community together — every day, not just at events.

"The average member only engages with their membership community once a year — at the annual conference."

Communa changes that. Give your members a place to connect, learn, and grow — 365 days a year.

Activity Feed

A real-time community feed your members will actually check

Keep members informed with all community updates in one place. Follow posts, discussions, and ongoing activity as it happens.

  • Centralized feed for all updates
  • View posts, discussions, and announcements
  • Real-time activity updates
  • Pinned announcements at the top of the feed
  • Like, comment, and engage easily
3× more monthly active members
Activity Feed
Notifications

Never miss what matters — real-time notifications

Keep members updated with real-time alerts for important updates and interactions. Ensure they never miss announcements, events, or personal activity.

  • Real-time alerts for updates and actions
  • Notifications for messages, comments, and likes
  • Alerts for announcements and events
  • Activity-based notifications for each member
  • Stay informed across web and mobile
68% of members enable push notifications
Notifications
Announcements

Reach all members instantly with announcements

Share important updates as rich posts in the feed and a dedicated announcements page. Add text, links, images, videos, or documents—ideal for conference updates, policy changes, urgent alerts, and milestones.

  • Publish announcements as interactive posts
  • Appear in feed and dedicated announcements page
  • Add text, links, images, videos, and documents
  • Enable likes and comments (configurable)
  • Pin important announcements for visibility
87% read rate on community announcements
Announcements
Event Management

Events your members discover, register, and remember

Drive event awareness and participation. Publish and manage conferences, workshops, webinars, and trainings with seamless registration, ticketing, and attendance tracking.

  • Event discovery with filters (type, date, location)
  • Online registration with payment
  • Digital tickets and QR code check-in
  • Zoom and virtual event integration
  • Attendee management and certificates
40% more event registrations
Events
Member Directory

A searchable member directory that connects your community

Make it easy for members to find and connect with each other. Search profiles, explore expertise, and start conversations—helping members stay connected and engaged.

  • Search and browse member profiles
  • Rich member profiles with credentials
  • Privacy controls for profile visibility
  • Start direct chats with members
  • Build and grow professional connections
2× more peer connections per member
Member Directory
My Page

Every member gets their own self-service portal

Give members a self-service space to manage everything. Check membership status, renew or upgrade plans, download certificates, update profiles, apply for transfers, and manage add-ons—no admin needed.

  • View membership details and status
  • Update profile and control visibility
  • Purchase and renew add-ons
  • Access certificates
  • View payment history and download invoices
70% of admin queries eliminated
My Page
Discussion Forums

Topic-based forums where expertise flows freely

Create forums organized by specialty, chapter, or topic. Members ask clinical questions, share case studies, discuss guidelines, and collaborate — building a searchable knowledge base that grows over time.

  • Create topic-based discussion spaces
  • Post, reply, and engage in conversations
  • Like and comment on posts
  • Add text, links, images, videos, and documents
  • Keep conversations searchable and accessible
Discussion Forums
Document Library

A centralized document library for all your resources

Upload and organize clinical guidelines, research papers, conference proceedings, policy documents, forms, and handbooks. Help members find what they need in seconds—organized and always available.

  • Upload and manage documents in one place
  • Organize by categories
  • Control access by membership plans or chapters
  • Search and find documents quickly
  • Download or view files anytime
  • Comment and engage on documents
Document Library
Courses

Host courses and structured learning programs

Build multi-module courses with videos, quizzes, and assessments. Track credits automatically and issue completion certificates—ideal for continuing education and professional development.

  • Multi-module course structure
  • Video lessons, assignments, and assessments
  • Live classes
  • Track learner progress and completion
  • Issue certificates on completion
78% average course completion rate
Courses
Video Library

A rich video library members can access anytime

Provide on-demand access to video content anytime. Upload and organize educational videos, conference recordings, and expert content—so members can learn at their own pace, track viewing progress, and stay engaged.

  • Searchable video library with categories
  • Control access by membership plans or chapters
  • Stream videos anytime on any device
  • Bookmark videos and watch later
  • Track views and engagement
4× more content consumption
Video Library

Beyond the core features

Engagement isn't just about posts and messages. Communa helps you create structured, meaningful interactions that keep members active and connected over time. Combine with membership management, online learning, and the Communa mobile app for the full experience.

Private & Public Spaces
Create spaces for discussions, content, and collaboration
1-on-1 Direct Chat
Enable members to connect and message directly
Bookmarks & Saved Content
Let members save and revisit important content
Pinned Content & Highlights
Keep important updates visible
Reactions & Comments
Encourage interaction across posts and discussions
Targeted Content Visibility
Control what members see based on roles or groups

Frequently asked questions

Everything you need to know about member engagement on Communa.

The community feed is a real-time activity stream where members can post updates, share content, and interact through likes, and comments. Admins can pin important announcements, and members see content based on their membership plan and chapters.
Yes. Communa includes 1-on-1 direct messaging between members. All messages are private, and members can block or report other members if needed.
Spaces are dedicated areas where all your community activity lives—courses, events, discussions, videos, and documents. They help you organize content around topics, committees, programs, or specific initiatives, so members can easily find and participate in what matters to them. You can create both public spaces, open to all members, and private spaces, accessible only to selected groups. This gives you full control over visibility, participation, and access—ensuring the right content reaches the right members at the right time.
Announcements are admin-only broadcasts that appear prominently in the feed and can trigger push notifications and email alerts to all members. Unlike regular posts, announcements cannot be commented on unless the admin enables it — keeping important communications clear and uncluttered.
Yes. Content visibility can be configured by membership plan, role, or chapters. This means premium members can access exclusive content, committee members see their private Space, and general members see only what's relevant to them — all automatically enforced.
Yes. The member directory is fully searchable by name or membership plan. Members can control what information is visible on their profile, and you can choose to hide the directory from members if needed.
Members can manage everything from their My Page, their personal dashboard within the community. From here, they can update profile details, manage profile visibility, view membership status, renew or upgrade plans, apply for chapter transfers, purchase and manage add-ons, and access certificates—all in one place, without admin support.
The video and document library lets you organize and share resources with your members in one central place. You can upload videos, PDFs, and other files, organize them into categories, and control access by membership plan or chapter. Members can browse, search, and access content anytime — making it easy to share recordings, resources, policies, and reference materials.

Ready to build a community your members love?

See how Communa transforms member engagement — from passive renewers to active community participants. Already managing memberships? Explore our membership management tools.